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Membership Management Services

As do the other services, MMS operates under the SMS umbrella and can be configured as needed to meet the goals of your particular website.  You tell us what your operational processes are and we customize MMS appropriately.  The MMS modules in SMS allow you to manage various aspects of your membership databases.  Remember, "member" is loosely defined and can relate to any group of people who share a common interest.  As with all SMS interfaces, MMS uses a combination of fill-in-the blank, checkboxes and buttons, and a Microsoft-Word-like editor to support your maintenance activities, including uploading files and images.

MMS Features

Directory The directory is a repository for detailed information about your members.  This includes the obvious data such as names, addresses, telephone number, email addresses, etc.  It also allows you to track related information such as membership type, renewal date, newsletter-by-email participation, show/hide individual member listing, bounced email codes, identification of the roles within the organization the individual member perform (director, committee chair, etc.), and other information valuable to your organization.  The directory is the core MMS resource that controls each member's participation in the public portion of your web site.  In this regard, when we refer to the "public" website, there still may be sections of the web site that require your member to log on to participate.  Indeed, if you choose, access to your entire public site could controlled by a member logon.  You can elect whether to allow, and to what extent, a member can edit his/her directory profile via your site.  You can generate printer friendly version of the directory in real time.  There are specialized versions of the directory for homeowner associations and daily newsletter advocacy groups.  If you have a specialized need, we can build a version tailored just for you!
Calendar The calendar function is where you enter the details about upcoming events.  This is a powerful feature which allows you to post as much information about the event as you require.  In addition to the obvious entries (event name, start date, location, etc.), if you elect to, you can use the built-in editor to post enhanced text and images, links to printable registration forms, links to maps to the location, etc.  The calendar entries can be displayed on your public site in a number of different layouts.
AutoEmailer This function allows you to send emails to anyone in the directory.  You can send emails to everyone in the directory or send by role or membership type.  Your email messages are embedded into an HTML enhanced template custom designed for your organization.  The autoemailer honors the member's newsletter opt-in status for those who choose not to participate. 
Contact Large organizations often need a way to manage the list of contact information for members who hold leadership positions and/or participate on a committee.  The contact function allows you to manage an unlimited number of individual contact lists.  These lists are often displayed on the public website.
Job Bank Many organizations provide a job bank service for their membership.  You use the Job Bank function to manage those postings.  Alternatively, you can allow the members to self manage his/her individual postings on the public site.  You set the sunset interval, typically 90 days, that controls the maximum time a position can be advertised.
Vendor Listings Some organizations provide a vendor listing page on the public website.  You might sell these listings to the vendors or provide them as a benefit of being a sustaining sponsor.  The Vendor function is where you construct the vendor's ad based on inputs supplied by the vendor.  These ads can be simple text based ad or fully enhanced with HTML.  Camden Place is often called upon to construct more complex ads that some vendors want.
Email Addresses Your website includes email services.  If you have a large number of email accounts associate with your site, the optional Email Address function allows you to keep track of the email addresses and passwords or email aliases.
Votes Voting is tied to membership ids and can be used for managing binding votes such as a vote on an organization's bylaws, board of director elections, salary surveys, etc.  Note, even though votes are tied to membership ids to enforce one vote per member per vote, the voting results are generally tallied in the aggregate.  If required for audit purposes, the results can be supplied in a personably identifiable format.
Be sure to review Content Management Services for a discussion of other services that can be added to your SMS configuration.

Reminder:  SMS is an optional set of services for those clients needing advanced capabilities.  Clients with smaller or less volatile sites typically elect to have us perform all maintenance activities.

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